Last Updated: November 3, 2025

At Scout Mortgage, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your data when you visit our website, use our online tools, or communicate with our team.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, phone number, email address, home address, income details, and other information submitted through our forms or loan applications.

• Financial Information: Details necessary to process mortgage pre-approvals, applications, and refinancing requests.

• Automatically Collected Data: Browser type, device information, IP address, and site usage data collected through cookies and analytics tools to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Process and evaluate loan applications and mortgage-related inquiries.

• Communicate with you about your loan status, application progress, or requested information.

• Provide personalized recommendations and financial guidance based on your goals.

• Improve our website, products, and services through analytics and performance tracking.

• Comply with legal, regulatory, and compliance requirements in the mortgage and lending industry.

3. Information Sharing and Disclosure

Scout Mortgage does not sell, rent, or trade your personal information. We may share limited information with trusted third parties who help us operate our business, such as:

• Lenders, underwriters, or service providers involved in processing your mortgage.

• Professional advisors, auditors, or regulatory bodies where required by law.

All partners and vendors are required to maintain strict confidentiality and data security in accordance with applicable privacy laws.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure data encryption, limited access controls, and regular system monitoring.

While we strive to protect all data transmitted to and from our systems, no electronic transmission over the internet is completely secure. You share information with us at your own discretion.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage or disable cookies through your browser settings; however, doing so may affect certain website features or functionality.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to or correction of your personal data.

• Request deletion of your information, subject to legal or contractual obligations.

• Opt out of certain data collection or communications.

Requests related to data rights will be processed in compliance with applicable privacy laws.

7. Policy Updates

Scout Mortgage may update this Privacy Policy periodically to reflect changes in our business practices, technologies, or legal requirements. The updated version will always include a “Last Updated” date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.